Have you ever thought about what would happen if someone wrote a negative review on your company? What if the review was completely false?
How would you handle this situation? Is there a right way to handle it?
Unfortunately, this happened to a fellow Long Island business, and Carolyn Gusoff of WCBS, reached out to see what we would advise business owner’s to do in this situation.
Watch the video below to see how I believe this situation should be handled!